A few words about us

Spencer Experts was founded in 2009 by Phyllis Spencer who brought over 15 years of employment related work experience to the business. Heather Spencer Grim partnered with Phyllis soon after and they have been leading their team towards success every day since.

Spencer Experts provides vocational and employment related services to the Legal and Insurance industries. We purposely position ourselves as working for both Personal Injury Lawyers as well as Insurance Defence Legal Teams providing vocational expertise that will help to determine appropriate settlement terms.

Insurance companies regularly contract Spencer Experts to provide various employment counselling with individual and group clients who are able to return to work, such as; Case Management, Job Search Training, Vocational Testing, Career Exploration and more.

We are based in Ontario and are able to offer services province wide and beyond to other provinces in Canada. Our vocational experts have also worked in the United States on several legal files.


Team Profiles

Phyllis Spencer

Expert Life Care Planner Vocational Rehabilitation Consultant Phyllis Spencer, Partner and founder of Spencer Employment Services, has worked in Vocational Rehabilitation Counselling for over 16 years providing case management and consultation services to assist individuals and organizations in Career Development and Disability Management.  Phyllis has worked with over 1500 clients...
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Heather Spencer Grim

Heather Spencer Grim is a partner and owner of the company Spencer: Future Care Costs & Vocational Experts (Spencer Experts) and has been providing service to Personal Injury and Insurance Defence Lawyers and Law Firms, Insurance Companies – automobile, long term and short term disability claims and WSIB across the...
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Jennifer Steller

Jennifer Steller is a Registered Kinesiologist with the College of Kinesiologists of Ontario and a Canadian Certified Life Care Planner (CCLCP) with Spencer Experts Inc. and has been providing services to personal injury lawyers, insurance defence lawyers, and law firms and auto insurance companies across the province of Ontario since...
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Jennifer Ferreira

Jennifer Ferreira is an occupational therapist in good standing with the College of Occupational Therapists of Ontario and a member of the Canadian Association of Occupational Therapists. She graduated from Western University in 1999, and attained a Masters in Clinical Science in Occupational Therapy (M.Cl.Sc (OT)).   Jennifer has worked...
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Nadia Talbot-Fletcher

Nadia has been providing vocational counselling for over 17 years. She joined Spencer Rehabilitation Experts in 2021, and is utilizing her expertise to provide Vocational Assessments, Vocational Rehabilitation Counselling and when requested Labour Market Surveys and Transferable Skills Analysis. Nadia is personable, caring, and compassionate. She is known for her...
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Gareth Smit

Gareth Smit has over two decades of professional experience preparing Life Care Plans and providing Vocational Rehabilitation Consultant services, at the request of personal injury lawyers (representing both plaintiffs and defendants) and the Workplace Safety and Insurance Board. “I’m naturally a detail-oriented person, which can be very useful in this...
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Susan Klanac

Susan Klanac is a graduate of the Career Development Practitioner program at Conestoga College in Kitchener, Ontario. She joined the Spencer team as a freelance facilitator conducting Job Search Training Workshop’s with WSIB recipients who are preparing to re-enter the work force, most of whom have been retrained and are...
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Krystyn Scrbic

Ms. Krystyn Scrbic, H.BSc., MSc., MCVP, Vocational Rehabilitation Specialist, completed an Honours Bachelor of Science with Distinction in psychology from the University of Toronto and went on to complete a Master’s of Science in Applied Psychology from the University of Middlesex in London, England. She has 7 years of vocational rehabilitation...
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Dana Weldon

Dana Weldon, MS, CRC, RRP, CLCP, CCLCP has practiced in private rehabilitation since 1982 in Canada and the United States in the capacity of a rehabilitation consultant/counselor and certified life care planner. She has by examination been conveyed certification status as a Certified Rehabilitation Counselor (CRC) through the Commission on...
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